Managing your health online

Using an online form - Anima Health

 

What is Anima? Anima is our new online request service. It lets you contact the practice securely online - without waiting on hold or needing an app.
 
When can I use it? Anima is open Monday to Friday from 8am until 6.30pm. If we’ve reached safe capacity for the day, you can still submit routine requests for later. Urgent? Call reception, 111, or 999.
 
What can I use it for?
 
Appointments 
 
Sick notes 
 
Admin queries
 
 
I don’t have internet access - what now? Call reception. Our team can submit a request on your behalf and get back to you with the outcome.
 
Is my data safe? Yes. Anima is certified to NHS and UK government standards. All data stays in the UK and is encrypted.

Using your NHS account/NHS App

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check appointments
  • see your vaccination record

For these, you can use your NHS account or NHS App. 

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up the practice online system

To set up practice system tool for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password

Page last reviewed: 05 November 2025
Page created: 26 March 2025