Appointments

To request an urgent appointment (Monday to Friday):

• phone us on 01268 683758, Monday to Friday from 8am-6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• phone us on 01268 683758, Monday to Friday from 8.30am
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 5pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Appointments on weekday evenings and Saturdays

Patients on Canvey Island can access appointments with a GP, nurse, physiotherapist and other healthcare professionals on weekday evenings from 6.30pm to 8pm and Saturdays from 9am to 5pm at the Primary Care Centre.

For more information click here

Third Avenue Doctors Surgery is now an Approved Training Practice and you may be asked for your consent for a trainee GP to take part in your consultation.

You will always be asked in advance and are given the option not to take part. This will not affect your care in any way.

Read more here

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• phone us on 01268 683758, Monday to Friday from 8am

If you need medical help now, Call 111.

For any mental related issues, please call 111 Option 2.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by face to face or by phone
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Transport problems are not an acceptable reason for requesting one. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.